Ultimate cPanel Guide: Managing Email, DNS Zones and FTP

Mastering your hosting environment does not require advanced server knowledge. This guide explains how to create professional email accounts, manage DNS records and upload website files through cPanel.

1. Create and manage email accounts

A domain-based email address such as info@yourdomain.com helps your business look professional and trustworthy.

Step-by-step

1. Log in to your cPanel dashboard using the details in your Golden Hosts welcome email.
2. Open Email Accounts inside the Email section.
3. Select + Create.
4. Choose the domain, enter the username and create a strong password.
5. Set an appropriate storage quota or choose unlimited where your package allows it.
6. Click + Create to finish.

Access your new mailbox

Open yourdomain.com/webmail to use Roundcube in a browser. You can also connect Outlook, Apple Mail, Thunderbird and mobile devices using the settings shown under Connect Devices.

2. Edit DNS zones in cPanel

DNS records connect domain names to websites, mail servers and other online services.

Add or change a record

1. Open Zone Editor in cPanel.
2. Locate the required domain and choose Manage.
3. Select + Add Record.
4. Enter the record name and TTL.
5. Choose the record type, then enter the destination value.
6. Save the record.

3. Upload files using FTP

Create an FTP account

1. Open FTP Accounts in the Files section.
2. Enter a login name and strong password.
3. Choose the directory the account should be allowed to access. Use public_html for your main website only when full website access is intended.
4. Select Create FTP Account.

Connect with FileZilla

• Host: ftp.yourdomain.com or the server hostname.
• Username: The full FTP username shown in cPanel.
• Password: The password assigned to the account.
• Port: 21 for FTP or 22 for SFTP where SSH access is enabled.

After connecting, local files appear on one side and server files on the other. Drag files between the panels to upload or download them.